How Can We Help?
We're here to help you get the most out of PresentCircle. Reach out to us anytime.
Email Support
Have a question, feedback, or need assistance? Send us an email and we'll get back to you as soon as possible. We're happy to help with account issues, feature requests, bug reports, or any other questions.
support@presentcircle.appTypical response time: Within 24-48 hours
Before You Contact Us
To help us assist you faster, please include the following information in your email:
- Your account email address
- Device and operating system (iOS, Android, Web)
- App version (found in Settings)
- Detailed description of the issue or question
- Screenshots if applicable
Frequently Asked Questions
How do I reset my password?
Click "Forgot Password" on the login screen and enter your email address. You'll receive a password reset link within a few minutes.
How do I cancel my subscription?
Subscriptions are managed through your app store (Apple App Store or Google Play Store). Go to your store's subscription settings to cancel or manage your subscription.
Is my data secure?
Yes! We use industry-standard encryption and security practices. Your data is stored securely on Google Cloud infrastructure. Read our Privacy Policy for more details.
Can I use PresentCircle on multiple devices?
Absolutely! Your data syncs automatically across all your devices. Log in with the same account on iOS, Android, Web, or desktop and your lists will be there.
How do I share a list with someone?
Open the list you want to share, tap the share icon, and send the generated link to your friends or family. They can view (and optionally reserve items) without needing an account.